montrent

Rental Conditions

Last updated: 17 June 2026

*Montrent is the trading name of Balto Ultimo d.o.o., a limited-liability company registered in Montenegro.*

These Rental Conditions set out the terms on which Montrent ("we", "us", "the Company") rents vehicles to customers ("you", "the renter") in Montenegro. They form part of your rental agreement together with the details shown on your booking confirmation, which always takes precedence for any car-specific figures such as the deposit amount, insurance excess, mileage allowance, minimum driver age and minimum licence-years.

Montrent operates on the Montenegrin coast under the laws of Montenegro. All prices are quoted in euros (EUR). By collecting a vehicle from us you confirm that you accept these conditions.

1. Driver and document requirements

The main driver must present, at pickup, the following original documents:

  • A valid driving licence held for at least the minimum number of years shown on the car and on your booking confirmation. The licence must be valid in Montenegro; for licences not in the Latin alphabet we may ask for an International Driving Permit.
  • A valid passport or national ID.
  • A payment card in the main driver's name, used for the security deposit.

The main driver must also meet the minimum age and minimum licence-years that apply to the chosen vehicle. These vary by car class and are stated on each car and confirmed on your booking confirmation. We do not set a single fixed figure here, because requirements differ between categories.

Additional drivers

Only persons registered with us before or at pickup may drive the vehicle. Every additional driver must meet the same age, licence and document requirements as the main driver and must be recorded on the rental agreement. Allowing an unregistered person to drive is a breach of these conditions and may void your insurance cover (see Section 3).

2. Booking, pricing and payment at pickup

Montrent does not use instant automated booking. You send us a request online; we then manually confirm the exact vehicle and the total price before your rental is binding.

  • Prices are quoted in EUR and are final and all-inclusive — the price we confirm in advance contains no hidden fees.
  • There is no online prepayment. You pay at pickup, when the vehicle is handed over.
  • Optional extras or services added after confirmation may change the total; any such change will be agreed with you in advance.

3. Security deposit and insurance (excess)

Security deposit

A refundable security deposit is taken at pickup on a payment card in the main driver's name. The exact amount is shown on your booking confirmation and depends on the vehicle. The deposit is returned in full after the car is returned undamaged, on time and in the agreed condition, once any outstanding tolls, fines or charges (see Sections 7 and 8) have been settled.

Insurance and excess

The vehicle is supplied with insurance that includes an excess (deductible / CDW). This means:

  • In the event of damage to the vehicle, you are liable up to the amount of the excess, which is shown on your booking confirmation.
  • The insurance covers eligible damage above the excess, subject to the policy terms.

What reduces or voids your cover

Insurance cover may be reduced, withdrawn or voided, and you may become liable for the full cost of damage or loss, if the incident results from, among other things:

  • driving by an unregistered / unauthorised driver;
  • off-road driving or use on roads unsuitable for the vehicle;
  • driving under the influence of alcohol or drugs (DUI);
  • loss of the keys or vehicle documents;
  • driving without a valid licence, or any breach of these conditions or of the prohibited-use rules (Section 11).

4. Fuel policy

We operate a full-to-full fuel policy. The vehicle is handed over with a full tank and must be returned with a full tank. If the tank is not full on return, we will charge the cost of the missing fuel and, where applicable, a refuelling service charge.

5. Mileage

Unless your confirmation states otherwise, a daily mileage allowance applies, as shown on the car and on your booking confirmation. Mileage is calculated over the whole rental period. Extra kilometres driven beyond the allowance are charged at the per-kilometre rate stated on your confirmation. If you expect to drive long distances, tell us when booking so we can confirm an unlimited-mileage option or a suitable allowance.

6. Delivery and return / meet-and-greet

We offer delivery and meet-and-greet at:

  • Tivat Airport (TIV) and Podgorica Airport (TGD);
  • the towns of Budva, Kotor, Bar, Herceg Novi and Podgorica city.

A representative will meet you at the agreed time and place, hand over the vehicle and complete the handover inspection with you (see Section 9). Please provide accurate arrival details (flight number, time, location) so we can be there to meet you.

At the end of the rental, the vehicle must be returned at the agreed time and place in the same condition. If you need to change the time or location, contact us as early as possible so we can confirm availability.

Late return

If you return the vehicle later than the agreed time without our prior agreement, an additional charge may apply, and a significant delay may affect insurance cover. Always contact us if your plans change.

7. Cross-border travel

Travel to neighbouring countries — Croatia, Albania, Bosnia and Herzegovina, Kosovo and Serbia — is possible only if declared at the time of booking. We will arrange in advance:

  • the Green Card (international insurance certificate) required for the vehicle; and
  • any applicable cross-border fee.

Taking the vehicle across a border without prior declaration and approval is a breach of these conditions and may void insurance cover. Some destinations may not be permitted for certain vehicles.

8. Tolls and traffic fines

Tolls (for example the Sozina tunnel) and all traffic fines and penalties incurred during the rental are the renter's responsibility. Any fines, charges or administrative costs received by us after your rental relating to your hire period will be passed on to you and may be charged to your card or deducted from the deposit.

9. Vehicle condition, damage and accident procedure

Inspection at handover

At pickup, you and our representative will inspect the vehicle together and record its condition and existing marks. Please raise any discrepancy before you drive away. The same inspection is carried out on return.

Damage

You must look after the vehicle and report any damage to us as soon as it occurs. Liability for damage is limited to the excess (Section 3), unless cover is reduced or voided.

Accidents

In the event of an accident you must:

  • ensure everyone's safety and, where required, call the emergency services;
  • call the police and obtain a police report — this is required for any accident, theft or third-party involvement;
  • not admit liability on our behalf;
  • collect the details of any other parties and witnesses; and
  • contact us as soon as possible so we can advise on next steps.

Failure to obtain a police report where one is required may invalidate insurance cover for that incident.

10. Breakdown and assistance

If the vehicle breaks down or you need help during your rental, contact us as soon as possible through the details on your booking confirmation or our contact page, including via WhatsApp. Our support team assists in English, Russian and Turkish. Please do not arrange your own repairs or recovery without our prior agreement, as unauthorised work may not be reimbursed.

11. Prohibited use

The vehicle must not be:

  • sublet, lent or re-rented to any third party, or used for hire or reward (e.g. taxi/ride-hailing) unless agreed in writing;
  • used in racing, rallies, speed tests or any motorsport;
  • driven off-road or on terrain unsuitable for the vehicle;
  • used to transport prohibited, illegal or dangerous goods, or for any unlawful purpose;
  • overloaded beyond the manufacturer's stated passenger or weight limits;
  • smoked in (the vehicles are non-smoking; a cleaning charge applies for breaches).

Breaching these rules may void insurance cover and make you liable for related costs.

12. Cancellation

You benefit from free cancellation up to 48 hours before pickup. Full details, including how to cancel and how later cancellations are handled, are set out in our Cancellation Policy.

13. Governing law and contact

These Rental Conditions and your rental agreement are governed by the laws of Montenegro, and any dispute is subject to the jurisdiction of the competent Montenegrin courts.

Questions about these conditions or your booking? Reach us through our contact page or via WhatsApp — we are happy to help in English, Russian or Turkish.